Shipping Policy for SharpFashCiteino

Effective Date: January 7, 2025

At SharpFashCiteino, we are committed to ensuring that your order reaches you in a timely and safe manner. Below is a detailed overview of our shipping policies:

1. Shipping Methods & Delivery Time

We offer the following shipping options for your convenience:

  • Standard Shipping: Delivery within 5-7 business days from the date of shipment.
  • Expedited Shipping: Delivery within 2-3 business days from the date of shipment.
  • Overnight Shipping: Delivery by the next business day after shipment.

All delivery times are estimates and may vary depending on factors like the destination, weather conditions, and carrier delays.

2. Shipping Fees

  • Domestic Shipping: Shipping costs will be calculated during checkout based on your order’s weight, dimensions, and delivery location.
  • Free Shipping: Orders over $100 are eligible for free standard shipping within the United States.
  • International Shipping: We currently offer international shipping. International shipping fees are calculated at checkout and depend on the delivery destination.

3. Order Processing Time

  • Orders are typically processed and shipped within 1-2 business days after receiving payment and order confirmation. Orders placed on weekends or holidays will be processed the following business day.
  • You will receive a tracking number once your order has been shipped.

4. Shipping Restrictions

  • We currently ship to all U.S. states and select international destinations. International shipping availability and rates will be provided during checkout.
  • We are unable to ship to P.O. Boxes or APO/FPO addresses.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website.

6. Address Accuracy

  • Please ensure that your shipping address is correct and complete before finalizing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.
  • If you notice an error in your shipping address after placing your order, please contact us immediately at info@sharpfashciteino.com. We will do our best to make corrections before shipment.

7. Shipping Delays

While we strive to meet our estimated delivery times, there may be occasional delays due to weather, carrier issues, or other unforeseen circumstances. We are not responsible for delays caused by these factors. In case of significant delays, we will notify you and provide updates.

8. International Shipping

  • For international orders, customs duties, taxes, and other import charges may apply depending on your country. These charges are the responsibility of the customer and are not included in the shipping cost.
  • Please check with your country’s customs office for any additional fees that may apply before placing an order.

9. Lost or Damaged Packages

  • In the rare event that your package is lost or damaged during transit, please contact us immediately at info@sharpfashciteino.com. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
  • We are not liable for lost or damaged items once they have been delivered to the address provided.

10. Contact Information

If you have any questions regarding our shipping policies or need assistance with your order, please reach out to us:

Thank you for choosing SharpFashCiteino for your musical instrument needs. We look forward to delivering your order and enhancing your experience with our quality products.